By Pamela Nandi | Nov 08, 2020

The COVID-19 Pandemic called for a lot of restrictions this year and to uplift my celebratory mood, Holiday Inn Kolkata Airport, invited me to spend an exquisite ‘STAYCATION’ in the City Of Joy’ that boasts an intimate and cosy atmosphere.

However, the pandemic has pushed the hotel towards a ‘new normal’ with an objective to ensure a safe travel experience, with an increased focus on health and safety by implementing social distancing measures, additional disinfecting etc.

New flow for guest check-in is implemented as per ‘THE NEW NORMAL PROTOCOLS’ –
- Contactless Check-In – the key ta a safer stay for their guests.
- Health check protocols include temperature check stations on arrival and dail
- Sanitization of the luggage.- ID Proof sharing either through Whatsapp or email id.
- A Health Declaration Form completion by the guests upon check-in.
- Social distancing and hand hygiene tops the list of safety protocols.
- Changes are being made to housekeeping.
- Directly after guest check-out, the room is disinfected.

In the new normal, the travellers and guests will take all the safety and hygiene measures while choosing their accommodation.

The hotel maintains all the safety protocols –
- All room keys are disinfected before being handed over to guests.
- IHG Way of Clean involves deep cleaning in guest rooms.
- Air quality and control within guest rooms.
- Convenient in-room dining.

Some glimpses of the EXECUTIVE SUITE that offers elegant, easily adaptable, city facing from the fifth floor to enjoy a luxurious stay with modern facilities.

A perfect blend of business and leisure, the Executive Suite features connected living/dining spaces and large bedroom with all the room amentities, that are the perfect embodiment of class making the stay, a pleasant one.

Their signature restaurant @Social Kitchen, have deployed adequate control measures by increasing the focus on food safety, sanitizing and cleaning practices from farm to fork and daily temperature checks of the kitchen staff.
The NEW NORMAL BUFFET with protocols –
- Avoid guests to pick up the dishes from spread.
- The kitchen staffs serving the guests by maintaining social distancing.


Unlock the good times with friends over great deals at @Urban Kitchen & Bar, Holiday Inn Kolkata Airport.
The bar follows strict protocols of the ‘NEW NORMAL’
- Maintain social distancing.
- Frequent hand sanitization.
- No mask no entry.


Finally, enjoy a relaxing stay and safe dining experience through in-room dining in the ‘NEW NORMAL’..




Cheers !!